Not the most friendliest or personable owner, won't return.
Went in to have my pearls restrung. As usual excellent service and the pearls were done within 10 days.
Went in to Clayden's to choose an engagement ring . I couldn't find exactly what I wanted so spoke to the very helpful gentleman. He listened to my requirements and showed me some pictures and ideas. I ordered the ring in white gold, 2 large diamonds set either side of a pink sapphire.When I picked it up I was delighted. It did the trick and my fiancee and myself returned a few weeks later and purchased matching wedding bands which where engraved inside with our initials and wedding date. We collected these a few days later.This a very good long established local business and has a service that I would expect of a good quality jeweller and workshop.
Excellent friendly service, Im so thrilled with my beautiful engagement ring designed here too. Highly recommended.
What dreadful service! I took a watch (worth about 800) in to be adjusted as it was loosing a bit of time. Roger Clayden asked for 150 up front and said it would be ready in 2 weeks. Cut a long story short, after repeated personal calls to Clayden's shop and numerous broken promises from Mr Clayden, I eventually had to issue County Court proceedings, and, after 2 and half months, got my watch back and a full refund. I'll leave it to you to decide whether to trust Clayden's with your valuable watch or jewellery, I know I won't be using them again.
Clayden & Co is a UK Jewelry Store based in Bognor Regis, South East England. Clayden & Co is located at 14 The Arcade, Bognor Regis PO21 1LH, UK.
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